1. All bookings accepted by us are subject to these terms and conditions
2. Booking procedure and payment terms
2.1 Clients should complete the booking form and forward it with a deposit cheque made payable to R and H Worthington for £250 ($375).
2.2 Any provisional booking will be held for seven days pending receipt of the signed booking form and deposit in respect of the accommodation. A booking will be considered firm when the deposit has been received and we have confirmed the booking with the client in writing.
2.3 The balance of the rent (as well as the damage deposit and any extras) is due 8 weeks before the date of arrival at the home. No reminder will be issued. Bookings made within 8 weeks of arrival are payable in full at the time of the booking. The damage deposit will be returned after 2 weeks of vacating the property subject to it being in good order and clearance by our management agent.
2.4 Directions to the home and the code to the lock box containing the key will be given upon receipt of the final payment.
3. Cancellation
3.1 The client may cancel the holiday at any time after it has been confirmed, subject to the cancellation being made in writing.
Cancellation must be in writing.
3.2 We reserve the right to cancel the holiday if payment is not received in accordance with clause (2.3) above.
3.3 The following cancellation charges apply to all rentals cancelled in accordance with clause (3.1) and (3.2) above.
More than 60 days prior to the commencement of your stay – loss of deposit.
30 – 60 days – 50% total rental.
Within 30 days – 100% total rental.
WE STRONGLY RECOMMEND THAT YOU TAKE OUT HOLIDAY INSURANCE TO COVER UNFORESEEN CIRCUMSTANCES WHICH MAY NECESSITATE CANCELLATION OF YOUR HOLIDAY.
4. Accommodation
4.1 The accommodation provided is only for the use of the persons named by the client on the booking form. Subletting, sharing or assigning is prohibited.
4.2 The property will be available to clients after 4pm Florida time on the day of arrival unless otherwise agreed. All accommodation must be vacated by 10am, Florida time on the day of departure. It may be possible to arrange a later check out time. Please ring the Management Agent no earlier than 2 weeks prior to your holiday to arrange this. There will be a local fee of $40 for this arrangement.
4.3 An adult must accompany persons under the age of 18.
4.4 We will not be liable for any loss or injury resulting from the use of the property or pool.
4.5 Swimming pools are dangerous and neither the pool nor the spa are to be used by the children without adult supervision. Glassware or other breakable items must not be taken out to the pool area.
4.6 Any items contained within the property (for example, but not exclusively – crockery, cutlery, towels) must not be used by and left in other properties. Failure to comply with this, resulting in retrieval of any articles will incur an automatic deduction of at least $70/£50 from the damages deposit.
5. Complaints
5.1 In the unlikely event that the client has any reason for complaint or dissatisfaction, they must contact the local Management Company caring for the property in Florida immediately so that remedial action may be taken. Details of how to contact the Management Company will be found in the villa.
6. Smoking
6.1 For the comfort and safety of clients and guests smoking is not permitted in the home. Smokers may do so in the pool/patio area. There will be additional cleaning charges if the client or guests choose to ignore this condition of booking.
7. Animals and Pets
7.1 Animals and pets are not permitted in the home. This condition is strictly enforced.
8. Barbeques
8.1 Portable, (hireable from the Management Company), or disposable barbeques must not be used within the pool area as this violates the Hotel Licence of the property and is a breach of the local fire code. It is recommended that barbeque equipment should be located outside the screen area and as far away from the pool as possible. Failure to comply with these terms and conditions can result in an on the spot citation and fine, payable by the client.
9. Cleaning
9.1 A charge will be made for cleaning if less than 7 nights occupancy. Please see ‘Rental Rates’.
10. Security
10.1 Whilst a safe has been provided for your use, it is suggested that you follow the same safety rules that you would at home.